Payment· We Accept:
o PayPal
o Debit & Credit Cards: Visa, MasterCard, American Express, Discover.
· All Florida Residents or Orders shipped to Florida must pay 7% of sales Tax.
· Payment must be received within 3 days after order is placed.
· Payments received with an echeck, orders will be considered paid when echeck clears; it may take 3-15 days depending on your bank.
Shipping
· Tropical Essence LLC Ships Worldwide.
· Weonly ship to the address provided as shipping address at checkout. ByEBay and PayPal policy we can’t change shipping address.
· We do not offer free shipping to International customers.
USA Buyers:
· We offer shipping by USPS First Class, Priority Mail and Express Mail Service.
· All orders are shipped within one business day after payment is received.
· Weship to Military Post Offices (MPO), Army/Air Force Post Offices (APO)and Fleet Post Offices (FPO) addresses. Since these packages are firstsent to the east or west coast of the US and then shipped to militaryinstallations worldwide, keep in mind that delivery time will be longerthan regular US destinations.
· During Holiday Seasondue the high volume of packages managed by USPS, delivery time may belonger than usual, please be aware of this in order to select thecorrect shipping method to receive your order on time.
· OurShipping rate is based on weight and value of the order, if you haveany question or concerns regarding it, Please contact us before placingyour order for a shipping quote.
International Buyers:
· We do not offer free International shipping.
· Most orders are shipped within 1 business day after payment is received. International orders using First Class Registered Mail are shipped within 1-3 business days since they need extra manual packing procedures.
· Check your country shipping options and costs at the shipping and payment tab.
· For Canada, United Kingdom and Australian Customers, we offer regular First Class Mailshipping method, please be aware that it does not have Trackinginformation or insurance option, also it usually takes 2-6 weeks fordelivery depending on destination Customs and Post office process.
· To all other countries we offer First Class Registered Mail,Price starts at US$16.95 (and increase depending on package weight),this shipping method usually takes 2-4 weeks depending on destinationCustoms and Post office process and will give you limited trackinginformation and insurance.
· We recommend Priority and Express Mail option for all International Orders;it will have full tracking and Insurance option. Usually delivery forPriority Mail takes 6-10 business days and Express Mail 3-5 businessdays. Please note that this delivery time will depend on Customs processand Postal service on destination.
· During Holiday Seasondue to the high volume of packages managed by USPS, Customs and PostalService at final destination, delivery time may be longer than usual,please be aware of this in order to select the correct shipping methodto receive your order on time.
· Buyer is responsible for all taxes and custom responsibilities at the destination country.
· Our Shipping rate is based on weight and value of the order.
· Dueto German Customs Laws and EBay policy I am unable to ship to Germany,We apologize for any inconvenience that this may cause to you, contactus with any questions.
· If you have any question or concern regarding shipping of your order, Please contact us before placing it.
Terms of Sale
· It is strongly recommended that you know the item (color/shade) you are buying.
· Shadesmay look different due to computer monitor settings; the color you seeon the monitor will almost never match the actual item in person.
· Thesephotos are taken by a digital camera and may not show the real color ofthe item, they are for demonstration of the product.
· You can always check manufacturer website for more reference or contact us if you have any question.
Return Policy
· Your Satisfaction is important to us - You may return any unopened and not used merchandise in its original condition within 14 days of receipt.
· Wereserve a 20% re-listing fee for any merchandise returned, Shipping andHandling is not refundable. Due to health regulations cosmetic andbeauty aid items are not returnable for other reason than productdefects or incorrect item received.
